The need for medical staff continues to grow in the pharma sector with new research for medicines, new illnesses, technological advancements, and meeting regulatory needs. Hence, pharma companies with a dispersed workforce spread across geographies are eager to keep the learning curve ongoing for all the workforces and the external workforce. The manual effort invested in meeting the learning and development tasks often leads to extra man hours, chances of a high error rate, and higher costs. Therefore, a digital approach is needed that provides an engaging and competitive learning environment to the medical staff across all domains.

The workforce role in the pharma industry ranges from manufacturing, sales, clinical trials, quality checks, and meeting regulatory standards. The need for upskilling and learning is applicable at all levels, therefore, healthcare learning Management System implementation would be used by all the medical representatives working across all these domains. The forecast to predicts that between 2017 and 2030 the pharmaceutical sector worldwide will grow by 160 percent. Thus, pharma companies must be one step ahead and create a pool of skillful workforce.

Let’s read more to know about the training requirements fulfilled with Healthcare Learning Management System usage:

Sales Training

When we talk about selling medical equipment, it’s not just medicines but a lot of other devices that are needed during the patient’s treatment. Hence, effective sales training for medical representatives becomes more important. The healthcare learning management system includes on-demand and need-based modules that can be updated easily and shared with a vast workforce quickly. Here, LMS comes as a tool to cover up the soft skill training sessions.

External Channel Partner Training

The pharma companies include an extended workforce such as pharmacists, sales reps, distributors, stockiest, etc. The healthcare learning management system usage ensures that standardized training is delivered to the extended workforce across all channels and a tracking mechanism is used to keep a count of completed/pending training sessions

Compliance Training

The pharma sector is a highly regulated industry, and compliance training is essential for the workforce from manufacturing to quality, process, and testing to sales. The healthcare learning management system assists in providing country-specific training to ensure compliance by following the varying regulations and laws from country to country. The higher rate of compliance training helps in avoiding high fines and other implications due to non-compliance.

Onboarding Training

The pharma sector is expanding thus there arises the need to hire new workforces and onboard them quickly with the process and product training. The healthcare Learning Management System ensures new user registration is done online quickly, covering training modules and online assessments to assess users’ performance. The new hires can read more about the company policies and other details added to a central repository.

Product Training

The innovations, newer emerging treatment methods, advances in healthcare technology, and aging populations across the globe have urged pharma companies to build new products. As a result, product training is now more required than before. The healthcare learning management system provides a platform where small demo videos of the product can be added, and workforces can appear for the exam online to gauge their understanding in terms of the session completed. The gamification mode provides a competitive environment for learning where workforces can learn while competing with their peers.

The changing times in the pharma sector and mainly after the COVID-19 pandemic, have seen the demand increase for practical workforce training. Hence, LMS is being increasingly used by companies to meet diverse training needs. The healthcare Learning Management System provides the various benefits as accomplished:

• The Mobile version of the LMS helps the users to learn at their pace and convenience.
• Cost of training and other logistics gets reduced.
• LMS ensures continuous management and automatic tracking of audit trails to reduce the chances of compliance failure.
• Automated certificate program management for the entire workforce.
• LMS enables scalable training requirements whether needed for sales, product, or process training.
• LMS implementation meets the end-to-end training needs of an workforce.
• The overall system makes new product launches more effective and efficient.
• The ability to capture feedback in the LMS ensures that real-time improvements are done.
• Standardized Training delivered across all geographies.

We at Tenneo (formerly G-Cube LMS), have 20+ years of experience in handling industry-specific learning requirements. Our LMS products are designed to incorporate best learning practices to enhance workforce performance. To know more about our product suite, contact us to connect with one of our experts.